Madosh.com uses different courier companies depend on area, country and availability.

Madosh.com uses courier companies like Fedex, DHL, Aramex, India post for International and India deliveries.

Handling time is mentioned in each item listed by seller.

What are the delivery charges?

Delivery charges varies country to country.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that Madosh or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

Madosh generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

• Product's availability with Madosh.
• The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroi etc) on items sold by Madosh?

There are NO hidden charges when you make a purchase on Madosh. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Shipping charges are already displayed on product page after selecting your country.

Who pays duty or taxes?

Duty or taxes are always buyer's responsibility. Madosh is not liable for any duty charges if applied by your country.

What happens if buyer does not receive item?

If in case buyer does not receive item or it is lost by the courier, then buyer will receive full refund or we can ship another item if buyer still wants it.

Where can I see shipping charges for international?

On check out page, buyers will have to select country and it will show delivery charges.

Seller does not/cannot ship to my area. Why?

Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

• Whether the Seller ships to your location
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase or email us on inquiry@madosh.com